Betting Rules

1. General betting conditions

These rules apply to bets placed through the Sportaza Casino website or any other approved platform made available to customers. By placing a bet, you confirm that you have read and accepted these rules, the general Terms and Conditions, and any additional rules displayed for the relevant product. If a product has specific rules, those rules apply to that product and may supplement or override these general provisions.

Betting products are available only where permitted by applicable law and where they are offered to you on the platform. You are responsible for checking whether online gambling and the particular betting activity are lawful in your location. Customers must not use the service if they are under the legal gambling age, located in a restricted jurisdiction, or otherwise prohibited from participating.

You must use your own account and provide information that is accurate, current and complete. An account may not be shared, transferred, sold or used by another person. Sportaza Casino may carry out identity, age, location and payment checks before, during or after betting activity. These checks help protect customers, prevent fraud and support compliance with applicable requirements.

• Only one person may use an individual customer account.
• You must keep your login details secure and notify the operator if you suspect unauthorised access.
• You must not use software, devices or methods designed to interfere with the platform or obtain an unfair advantage.
• You must not place bets for another person or allow another person to place bets through your account.
• You must follow any account, payment, verification and responsible gambling requirements shown on the platform.

The operator may refuse, suspend, restrict or cancel an account or transaction where this is necessary for security, legal, regulatory, responsible gambling or operational reasons. Any action taken will be handled in accordance with the applicable Terms and Conditions.

2. Placing and accepting bets

Before placing a bet, check the selection, market, odds, stake, potential return and any other information shown on the confirmation screen. A bet is not accepted merely because you have selected an option or entered a stake. It becomes valid only when it has been successfully submitted and accepted by the platform, with a confirmation or bet reference made available where applicable.

You should keep a record of your bet details and check your account history after placing a bet. If the platform displays that a bet is pending, rejected, cancelled or otherwise incomplete, do not assume that it has been accepted. Contact options shown on the platform should be used if you need clarification about a particular transaction.

Odds, prices and stakes

Odds and prices may change before a bet is accepted. The odds or price applying to an accepted bet will normally be the one confirmed at the time of acceptance, subject to the relevant product rules and the correction of obvious errors. Minimum and maximum stakes, bet types, market restrictions and other conditions may apply. Any applicable limits or restrictions will be shown on the platform or in the rules for the relevant product.

You are responsible for ensuring that your selected bet is correct before confirming it. Once accepted, a bet generally cannot be changed, withdrawn or cancelled at the customer's request unless the applicable product rules expressly allow this. A request to cancel a bet does not guarantee cancellation, particularly where the event, game or market has started or the bet has already been processed.

Multiple bets and combinations

Where multiple selections or combination bets are offered, the platform will display the available combinations and relevant conditions before confirmation. A multiple bet may be affected if one selection is cancelled, voided, postponed or otherwise settled under a special rule. The outcome of the remaining selections may still apply, depending on the product rules.

3. Events, games and settlement

Bets are settled using the official result or outcome recognised under the rules for the relevant market. The platform may use information from an appropriate official source or another reliable result source. If an official result is changed after initial settlement, the bet may be reviewed and corrected where the applicable rules require it.

Postponed, abandoned or interrupted events

Special rules may apply when an event or game is postponed, abandoned, interrupted, rescheduled or completed in unusual circumstances. The result may depend on whether the event is completed within the period specified by the relevant product rules, whether the market has already been determined, and whether the governing body confirms a result. If no specific rule applies, the operator may settle or void the affected bet in a fair and reasonable manner.

Market-specific outcomes

A market is settled according to its stated meaning, not simply according to a general match or event result. For example, a market may refer to a particular period, participant, score, method, total, handicap or other defined outcome. Review the market description before placing a bet. If wording is unclear or appears inconsistent, avoid placing the bet until you understand the applicable condition.

Where a result cannot be determined in accordance with the published rules, the affected selection may be declared void. A void selection is generally removed from a combination or returned according to the relevant product conditions. Settlement decisions may take time where results require confirmation, correction or further information.

Casino and other game outcomes

For casino games and other randomised products, results are determined by the game rules and the approved technical systems used to operate the product. The outcome of each accepted play is final unless there is a technical fault, clear error, suspected manipulation or another circumstance requiring investigation. Game-specific information, including how wins, bonus features and invalid rounds are treated, should be read before play.

4. Errors, technical issues and prohibited conduct

The platform is designed to display accurate information, but technical or human errors can occur. An obvious error may include an incorrect price, duplicated market, clearly inaccurate event information, incorrect settlement or a display that is plainly inconsistent with the intended product. Where an obvious error affects a bet, the operator may correct, void or settle the bet in accordance with the applicable rules and the outcome that would reasonably have applied without the error.

A delay, interruption, connection failure or display problem does not automatically mean that a bet was accepted, cancelled or lost. Check your account history before placing another bet. If a transaction is duplicated or appears incorrect, do not attempt to take advantage of the issue. The operator may investigate and correct transactions affected by an error.

• Using another person's account, payment method or identity information.
• Opening or controlling accounts for the purpose of avoiding restrictions or verification.
• Using automated tools, bots, scraping systems or unauthorised software.
• Attempting to manipulate markets, games, results, promotions or platform functions.
• Taking part in collusion, fraud, money laundering or any other unlawful activity.
• Exploiting a technical fault, incorrect price or settlement error after becoming aware of it.

If prohibited conduct or suspicious activity is identified, transactions may be paused and an account may be restricted while checks are completed. Funds and bets may be handled under the Terms and Conditions and applicable legal requirements. You should provide information requested for a review promptly and honestly.

The operator may temporarily suspend access to a market, game or betting service for maintenance, security, integrity, technical or legal reasons. Availability is not guaranteed at all times, and interruptions do not create an entitlement to compensation unless required by applicable law.

5. Responsible gambling and customer support

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble, or continue playing when you feel stressed, upset or unable to stay in control.

Practical ways to stay in control

• Set personal spending and time limits before starting.
• Take regular breaks and avoid gambling when affected by alcohol or other substances.
• Keep gambling separate from essential household spending.
• Review your account activity and payment history regularly.
• Use available deposit, loss, session or other responsible gambling tools where offered.
• Consider a temporary break or self-exclusion if gambling is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Responsible gambling features may be available through the account or support areas of the platform. Restrictions and self-exclusion requests should be used carefully, because they may limit or prevent access for the period selected. Do not create another account to avoid a restriction or self-exclusion.

If you have a question about a bet, settlement, account restriction or responsible gambling option, use the current contact or support options displayed on the Sportaza Casino website. When making an enquiry, include relevant information such as the bet reference, date, market and issue, but do not send sensitive information unless it is requested through a secure channel.

These Betting Rules may be updated when products, systems, legal requirements or operating practices change. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. Please review the rules regularly and retain a copy for your records.